Solutions Engineer/Auth0

Role Overview

As a Solutions Engineer, you will be involved in all stages of a customer’s digital transformation. You will use presentations, email, phone, and social media to connect with customers virtually and in-person, building and delivering customized product demonstrations. You will educate a diverse range of stakeholders—from developers and product managers to C-level executives—on best practices during their cloud security technology journey. This role acts as a functional business consultant, reporting to the Senior Manager of Solutions Engineers, with a focus on developing and positioning product-specific solutions during sales cycles.

Responsibilities

• Work alongside the sales team as the technical and domain expert to help customers understand the value of identity solutions.
• Understand customer challenges and business issues to provide product demonstrations aligned with their needs.
• Answer product feature and technical questions from customers, partners, and internal colleagues.
• Plan and deliver Proof of Concepts (POCs) for customers with complex use cases, collaborating with engineering teams as needed.
• Provide feedback to product management regarding enhancements that address customer needs.
• Share and learn best practices and re-usable assets with the broader Solutions Engineering team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.
• Act as a subject matter expert (SME) for specific product solutions or competitive knowledge.

Requirements

Identity and Access Management (IAM) Expertise

• 5+ years of pre-sales engineering experience in IAM.
• Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
• Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.

Technical Proficiency

• Hands-on experience in one or more development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
• Experience working with REST APIs, API Gateways, and SDKs.
• Experience deploying applications on cloud platforms such as AWS, Azure, GCP, or Vercel.
• Understanding of core security concerns in applications, including password hashing, SSL/TLS, encryption at rest, XSS, and XSRF.

Customer Engagement and Strategic Skills

• Proven experience in a customer-facing role, such as pre-sales, consulting, or support.
• Ability to communicate complex technical ideas clearly, including on-the-fly whiteboard explanations.
• Territory management skills, including pipeline building and collaboration with sales counterparts.
• Experience diagramming user journey flows and complex architecture.
• Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
• Ability to travel typically 25%.

Preferred Qualifications

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (e.g., LangChain, GenKit, LlamaIndex).
• Experience integrating with microservices, data lakes, or customer data platforms.
• Experience developing ReBAC or Fine-Grained Authorization models.

Compensation and Benefits

The annual On Target Compensation (OTE) range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between $160,000—$220,000 USD. Actual OTE depends on factors such as skills, qualifications, and experience.

Benefits include:

• Health, dental, and vision insurance.
• 401(k) plan.
• Flexible spending account.
• Paid leave, including PTO and parental leave.
• Equity (where applicable).