Senior Solutions Architect, Auth0

Role Overview

As a Pre-sales Architect, you will leverage technical expertise and business acumen to drive customer success, helping organizations modernize and secure their identity ecosystems. Reporting into the EMEA Office of the Field CTO, you will act as a trusted advisor, collaborating with enterprise customers, channel partners, and internal teams to deliver innovative identity and access management (IAM) solutions that align with business goals.

This role requires a balance of strategic thinking, technical depth, and exceptional communication skills to translate complex identity challenges into solutions. You will play a pivotal role in accelerating sales cycles, enabling technical wins, and shaping the future of identity within the region by drawing on hands-on experience deploying IAM solutions in large, complex environments.

Responsibilities

Customer Engagement & Solution Design

• Collaborate with customers to understand business objectives, technical challenges, and security needs.
• Design and present tailored IAM solutions using Auth0.
• Lead workshops, whiteboarding sessions, and technical deep dives with enterprise stakeholders.

Technical Expertise & Enablement

• Deliver live architecture workshops, drive proofs of concept (POCs), and pilot deployments to showcase platform capabilities.
• Stay current on emerging threats, compliance regulations, and industry trends to guide customers in future-proofing identity strategies.

Business Alignment & Thought Leadership

• Align identity solutions with business priorities, focusing on efficiency, security maturity, and ROI.
• Address regional compliance requirements (e.g., GDPR, DORA) and navigate economic factors affecting budgets.
• Represent the organization as a technical leader at customer meetings, industry events, and webinars.

Collaboration & Stakeholder Alignment

• Partner with account teams to define strategies and drive customer success.
• Act as a conduit between customers and product teams to inform the product roadmap.
• Engage with partners to support co-sell motions and provide technical enablement.
• Act as an overlay support resource for complex opportunities, helping Sales Engineers craft tailored strategies to accelerate deal velocity.

Requirements

Technical Skills

• Proficiency in identity protocols including OIDC, OAuth 2.0, SAML, and LDAP.
• Understanding of core security concerns such as password hashing, SSL/TLS, encryption at rest, XSS, and XSRF.
• Hands-on experience with APIs, SDKs (e.g., JavaScript, HTML, frontend frameworks), mobile development (iOS, Android), and backend development (Java, C#, Node.js, Python, PHP, Ruby).
• Experience with developer tooling for identity integrations.

Business & Strategic Skills

• Ability to align technical solutions with business outcomes and articulate ROI to stakeholders.
• Familiarity with regional compliance and regulatory frameworks.
• Awareness of threat landscapes and emerging risks, including AI-driven attacks, insider threats, and privilege misuse.

Professional Skills

• Strong presentation skills, including whiteboarding, for both technical and non-technical audiences.
• Exceptional collaboration skills to work across customers, partners, and internal teams.
• A problem-solving mindset with the ability to adapt to evolving requirements and priorities.

Preferred Qualifications

• 8+ years in pre-sales, solution architecture, or a related field within the identity space with hands-on experience in enterprise environments.
• Deep expertise in Customer Identity & Access Management (CIAM) platforms such as Auth0, Okta, Microsoft, Keycloak, or similar solutions.
• Experience tailoring customer IAM strategies to specific industries or addressing international challenges.
• Proficiency in an additional language relevant to the region (e.g., German, French, Arabic) is highly desirable.