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Senior Manager, Workforce Security

at Toast

This is a senior, outward-facing leadership role responsible for setting a multi-year security strategy, owning executive and cross-functional relationships, and ensuring the security posture scales with global ambitions. The Senior Manager manages an Associate Manager who owns day-to-day global security operations and technology consultancy, allowing the Senior Manager to focus on strategy, governance, and organizational impact. This role reports to the Senior Director, Workplace Experience & Facilities, and partners closely with Legal, Compliance, Engineering, Finance, and HR to embed security across the organization.

Responsibilities

  • Strategy & Vision: Own and drive the multi-year security strategy aligned to business objectives; translate the risk landscape into actionable, prioritized security programs.
  • Executive Engagement: Act as the primary security liaison to Senior Leadership, Legal, Compliance, and key stakeholders; communicate risk and program status at the executive level.
  • Governance & Budget: Own security budget planning, forecasting, headcount decisions, organizational design, and strategic partnership management.
  • Cross-Functional Leadership: Drive enterprise-wide security initiatives across Engineering, Legal, HR, Finance, and Operations; champion a culture of security awareness.
  • Crisis Management & Risk Assessment: Lead the response to security incidents and emergencies, serving as the primary decision-maker to minimize operational impact and ensure business continuity.
  • Team Leadership: Directly manage the Associate Manager, Security; define team structure, career paths, and development programs.
  • Policy & Compliance: Ensure security policies, standards, and controls are current, documented, and enforced across the organization.
  • Metrics & Program Health: Define and oversee security KPIs, SLAs, and executive reporting cadences; hold the team accountable to measurable outcomes and continuous improvement.

Requirements

  • 10+ years of progressive security leadership experience.
  • Proven ability to develop and execute enterprise security strategy in a fast-paced, scaling environment.
  • Strong executive communication skills with the ability to translate complex risk into clear, business-oriented language.
  • Experience managing security budgets, headcount, and organizational design.
  • Track record of building cross-functional relationships at the VP / C-suite level.
  • Deep knowledge of security governance frameworks, compliance requirements, and risk management.
  • Experience leading physical, corporate, and/or information security programs at scale.

Preferred Qualifications

  • Experience in a high-growth tech or SaaS company environment.
  • Background spanning both physical and corporate security domains.
  • Familiarity with managing geographically distributed global security programs.
  • Experience building or restructuring a security team from the ground up.

Culture & Innovation

We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Benefits:
Dental & vision

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  • Location


    Boston, US
  • Salary


    $120K to $210K per year
  • Job Type


    Full Time
  • Work Mode


    Hybrid
  • Experience


    Senior Level
  • Posted


    Jun 16, 2026
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