Senior Engineering Director, Workforce Identity Access Manager

Role Overview

The Workforce Identity & Access Management (WIAM) team is responsible for the core identity services that support the workforce of employees, contractors, and partners. The team owns identity lifecycle management, authentication and access controls, identity governance, and privileged access foundations that enable secure, reliable access to enterprise systems. WIAM focuses on operational excellence, consistency, and risk reduction, partnering closely across security, technology, GRC, and business stakeholders to ensure identity services are dependable, auditable, and aligned with enterprise standards.

As the Senior Engineering Director, WIAM, you will lead a team of experienced engineers responsible for building, operating, and continuously improving core workforce IAM capabilities. This role is accountable for executing an established strategy and deliberately evolving it over time, ensuring core capabilities continue to meet security, usability, and scale needs. You will provide strategic direction grounded in execution, evolving workforce identity lifecycle management and access governance across cloud and hybrid environments through iterative improvement.

Responsibilities

Lead WIAM Operations and Delivery

• Own the end-to-end operation of workforce identity, access management, identity governance (IGA), and privileged access management (PAM) capabilities.
• Ensure authentication, authorization, and lifecycle processes are reliable, well-documented, and operated consistently at scale.
• Manage operational issues and escalations, driving durable fixes and clear ownership.
• Balance security controls with usability and business needs through risk-based decision making.

Drive Strategy Through Execution

• Define, maintain, and execute the WIAM roadmap, prioritizing work based on security impact, user experience, and operational resilience.
• Translate strategic intent into actionable engineering initiatives across hybrid identity environments.
• Partner with Portfolio Management and peer teams to sequence work, manage dependencies, and deliver outcomes.
• Use operational signals, metrics, and user feedback to deliberately evolve strategy over time.
• Improve consistency and efficiency through automation, standard patterns, and platform tuning.

Build and Manage a High-Performing Team

• Lead, coach, and develop a team of WIAM engineers, setting clear expectations for ownership, quality, and delivery.
• Provide regular feedback, performance coaching, and career development support.
• Foster a culture that values operational excellence, learning, and continuous improvement.
• Support hiring, onboarding, and succession planning to ensure long-term team health.

Requirements

• 8+ years of experience in identity and access management, directory services, or adjacent security engineering domains.
• 3+ years of experience leading and managing engineers responsible for production security and IAM platforms.
• Experience owning and operating enterprise security platforms and services with clear accountability, including defining roadmaps, prioritizing work, measuring effectiveness, and driving continuous improvement.
• Strong working knowledge of IAM, including identity lifecycle management, access governance, IGA, PAM, and cloud identity patterns.
• Experience operating identity platforms in cloud and hybrid environments.
• Proven ability to influence outcomes and build alignment across security, engineering, and business teams through clear, credible communication with technical and executive stakeholders.
• Proven ability to balance security outcomes, user experience, and operational reliability.
• Bachelor’s degree or equivalent practical experience.

Core Competencies

• A commitment to candid, timely, respectful feedback.
• A learner orientation and an openness to ideas and diverse perspectives.
• The ability to push for excellence through data-informed decision-making, iterative learning, and external benchmarking.
• Strong problem-solving skills, including the ability to break down complex issues and identify clear paths forward.
• A track record of prioritizing high-impact work, simplifying complexity, and taking initiative.
• A habit of collaborating across differences, practicing empathy, and contributing to a culture of trust.
• Proficiency in Microsoft Suite tools and a proactive approach to learning and applying new digital tools, including AI-driven solutions.

Hiring Process

The hiring process generally includes the following stages:

1. Resume and application submission.
2. Recruiter phone/video screen.
3. Hiring manager interview.
4. Performance exercise (such as a live coding session).
5. Panel interview.
6. Conversation with leadership and reference checks.