Privileged Access Management Support Engineer (PAM - Cyberark)

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management (PAM) infrastructure and operations. This role is responsible for the end-to-end design, deployment, operations, and development of the bank’s privileged access management framework, infrastructure, and processes.

Responsibilities

• Drive the automation and integration of privileged access management infrastructure with other systems to achieve straight-through processing and reduce manual work.
• Provide ongoing operations support, including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps.
• Remediation Expertise: Experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering. Alternatively, a combination of relevant professional experience and CyberArk certifications is acceptable.